I purchased an item on pre-order, when will it arrive?

If you’ve purchased a product with us on pre-order, we will always state the estimated date that your item will be shipped on the product page. This will also be repeated at checkout. Please allow 3-5 working days for your item to arrive after this dispatch date. We will always try to keep you informed of any updates, however if 5 days has elapsed after the proposed dispatch date please contact us at hello@addjoi.com.