My order is incorrect. What should I do? March 26, 2020 19:49 Updated If you receive an incorrect order or an item is missing, please email us at email@example.com and we would be happy to help make it right. Related articles My order was damaged. What do I do? Where is my order confirmation? Why is there oil in my tub of JOI? Can I change or cancel my order? Can I track the status of my order? Comments 0 comments Please sign in to leave a comment.