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How do I add a coupon code to my subscription?Updated 2 years ago

You've purchased JOI, you signed up for a subscription, you've earned points, now it's time to redeem them for some discounts. 

Here's how you do it on a desktop:

Step 1 - Log in to your account by clicking "My Account" at the top right of your screen, then select "Home".

Step 2 - Once logged in, you'll be taken to your account screen where you'll see your points, rewards history, access to your subscription portal, and order history. Click on the black "Get Discount Codes" button. 

Step 3 - Another widget should appear with your redemption options. Select the offer you'd like to redeem, click "redeem", and copy the unique discount code.

Step 4 - Return to the screen with your purchase history and click on "Manage Subscriptions" within a blue button at the top.

Step 5 - You are now in your subscription portal. Scroll to the bottom and paste the discount code in the text box next to "apply". Click "apply" to save the code.

Step 7 - You're all set. You code will now be applied to your next subscription order.

*Important Note* - once a coupon is applied to your upcoming subscription it is permanently redeemed. New codes must then be applied to the following subscription order.

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