What happens if my shipment is delayed or lost during transit?Updated 2 months ago

In cases where your shipment is delayed or shows no progress, such as with a 'Label Created' status but no further updates, it is possible that the package is lost. We deeply apologize for any inconvenience caused by such situations. We assure you that we will promptly arrange for a replacement order to be shipped at the earliest convenience, typically with expedited shipping to minimize further delays. You will receive an email notification with tracking details once it ships.