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Frequently Asked Questions
How do I see my JOI wallet?
To see how many cash back dollars you've racked, make sure you're click here! .
How do I reset my password?
If you can not remember your password, simply go to the login page and hit "Forgot Password" to change it. A password reset email will be sent to the email address on file. Please note that sometimes these emails end up in your SPAM/JUNK folder. Plea
What happens if I encounter issues with subscription login or account activation?
If you have a subscription but cannot log into your account, it is possible that your account login has not yet been activated. We will send an account invite to the email associated with your subscription. Please check your inbox, including your SPA